A step-by-step guide to ordering Desi Nectar honey, saffron, ghee and tea on WhatsApp (0305 5928890): what to send, how cash on delivery works, the Rs 220 delivery charge on orders under Rs 2,000 (free over Rs 2,000), same-day delivery in Peshawar and Islamabad, and what to do if a parcel arrives damaged.
Not everyone wants to make an account, fill in a checkout form or type a card number. Many of our customers would rather send a quick message, ask a question or two, and pay the rider in cash at the door. That is exactly what WhatsApp ordering is for.
This guide shows you, step by step, how to order from Desi Nectar on WhatsApp: what to send, how payment and delivery charges work, how long delivery takes in your city, and what to do if something goes wrong.
Our WhatsApp number: 0305 5928890 (+92 305 5928890, the same number for calls). Always use the number shown on desinectar.com.
The short version:
There are two easy ways to begin.
Every product page on our website has an "Order on WhatsApp" button just below "Add to basket". Pick the size (for example 500 g or 1 kg) and the quantity first, then tap the button. WhatsApp opens with a ready-made message that already includes:
You only need to add your delivery details and press send. Because the product link is in the message, there is no confusion about which item or size you mean.
Good pages to start from:
Save 0305 5928890 in your phone, or open wa.me/923055928890, and tell us what you'd like. This is handy if you want several products, aren't sure about a size, or just have a question first.
To avoid back-and-forth, please send everything in one message:
You can copy this template:
Prefer Roman Urdu or Urdu? That's completely fine. Write in whatever language is easiest for you.
You can pay in cash when the parcel reaches you: cash on delivery (COD) is available across Pakistan. If you prefer, you can also pay online to our account; ask us on WhatsApp for the account details. Once your order is confirmed on WhatsApp, we create it in our system and you get an order number.
A simple way to cross the free-delivery line is to combine items. At the time of writing (October 2026), for example:
Prices can change, so the product page always has the current price.
Delivery times, as listed on our shipping and delivery page, count from when your order is confirmed:
If you order after the cut-off time, ask us on WhatsApp when to expect your parcel.
Ordering from abroad? We don't ship door to door internationally. You can still choose your products, contact us on WhatsApp and arrange your own courier pickup: share your courier's pickup details or shipping label with us, and once your payment is confirmed we pack the order and hand it over to your courier.
Need to change an item or the address? Message us as soon as possible. You can cancel any time before the parcel is handed to the rider or courier. Once it has been dispatched, it can't be cancelled.
Please don't refuse a COD parcel at the door without a valid reason, such as damage or a wrong item. Under our return policy, refusing without a reason may mean cash on delivery isn't offered on future orders.
Because these are food products, opened items generally can't be returned. But you are covered if:
Message us within 24 hours of delivery on 0305 5928890 with:
Once the issue is checked, we offer a free replacement, a full refund of the item amount, or store credit. Refunds are processed within 5–7 business days by bank transfer, JazzCash or EasyPaisa. Full details are on the return policy page.
WhatsApp is also the place to ask questions before you order: which honey is milder, which ghee size suits your family, or how to use saffron in kheer. Not sure between our two honeys? Read Sidr vs Acacia Honey: Which One Suits Your Kitchen?
We can help with products, sizes, storage and cooking. We can't give medical advice. If you have a health condition, are pregnant or breastfeeding, or take regular medication, please check with your doctor before trying any new food.
Browse the shop and order on the website with cash on delivery, or send us a message on WhatsApp 0305 5928890 (wa.me/923055928890). We usually reply within minutes.
This is general shopping information. Our products are foods, not medicines. If you are pregnant, breastfeeding, on medication or have a medical condition, consult your doctor. Never give honey to babies under 12 months.
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